During Fraud Prevention Month Yellow Pages Reminds Small Businesses to Guard against Fake Invoices and Solicitations
Montreal, QC – March 7, 2016 – Yellow Pages (TSX:Y), a leading digital media and marketing solutions company, encourages businesses to familiarize themselves with a common scam soliciting contracts or payments for fake Yellow Pages advertising, both online and print.
These scams typically involve deceptive marketing techniques by entities masquerading as Yellow Pages and using a variation of the company’s brand. There may be a request to fill out a form with an "update" to business information. There may be a person(s) representing themselves as Yellow Pages who requests business information and a signature from business owners. Other organizations may send business owners a fake invoice for a specified amount of money which will sometimes be accompanied by false threats of collections.
Before signing any advertising agreements or making any payments, Yellow Pages provides the following advice for businesses:
- Invoices for Yellow Pages advertising should carry the company name of either Yellow Pages Digital & Media Solutions Limited or Yellow Pages Limited.
- Yellow Pages never conducts business by sending unsolicited faxes.
- Verify with your previous Yellow Pages representative that the company or representative contacting you is legitimate.
- Yellow Pages is a Canadian-owned and operated company. All legitimate invoices will carry a Canadian billing address.
- Be wary of emails that ask you to click an unspecified link to receive a special offer or refund on your advertising.
"Any communication or solicitation you receive which seems out of the ordinary or different should be carefully reviewed,” said Fiona Story, Director, Corporate Communications at Yellow Pages. "Often, a fake invoice, solicitation or claim can be detected by thoroughly reading the document before signature. When in doubt, we encourage businesses to contact our Customer Service team directly at 1 877-909-9356 to verify the legitimacy of any correspondence."
Fraudulent correspondences should be reported to the Competition Bureau of Canada at 1 800 348-5358 and the Canadian Anti-Fraud Centre at 1 888 495-8501. Those who suspect they may be victims of such a scam are also encouraged to contact the local chapter of their Better Business Bureau for assistance.
For examples of fraudulent Yellow Pages solicitations and correspondence, visit: www.corporate.yp.ca/fraud.
About Yellow Pages
Yellow Pages (TSX: Y) is a Canadian digital media and marketing solutions company that supports neighbourhood economies by helping local businesses reach new customers and foster stronger relationships with existing clients through its various media and products. Yellow Pages holds some of Canada’s leading local online search properties including YP.caTM, RedFlagDeals.comTM, Canada411.caTM the Comfree/DuProprio network, and YP NextHome, as well as mobile applications YP, YP Shopwise, YP Dine, Comfree, RedFlagDeals, Canada411 and 411.ca, as well as the Yellow PagesTM print directories. Yellow Pages is also a leader in national digital advertising through Mediative, a division of Yellow Pages devoted to digital marketing and performance media services for national-scale agencies and customers. For more information, visit www.corporate.yp.ca.